These were one of two pairs of dress-shoes I ordered from Hotter for a special occasion. Measuring put me on the borderline between Wide and Extra Wide, so I got these in Wide but the other style in Extra Wide, hoping one would be OK. I got my regular Size 6, but both styles were huge on me. Far too long to be corrected with a mere insert or heel-grip. I did double-check they were really 6s, and I hadn't received larger by mistake. But definitely 6. I guess past narrower shoes may not have let me get my feet in far enough, forcing me to size up. But I've always bought 6 as long as I can remember. Sadly, these have gone back, and returns are not free, meaning I lost money just on trying. Thank you for your review for the Jive heels. We are sorry they are not to your complete satisfaction, and your valued feedback will be passed on to our Design Team.
We endeavour to make our returns policy clear in our standard terms and conditions on our website and in our catalogues. Your feedback will be shared with the appropriate teams.
We are sorry for any inconvenience caused.
Kind regards,
Hotter Customer Services.