I am very happy with the shoes but I’m very unhappy with the laces.One has snapped and the other is frayed and I have only worn them for 2weeks.I have been unable to buy a new pair from you and I can’t find the correct colour anywhere.The laces are for the light blue denim colour Gravity. I would like to buy 2 pairs if you can supply them. Thank you so much for taking time to leave a review. We are sorry to hear the Laces were of sub-standard quality. This is not what we expect of our products. If a customer feels their purchase is faulty, we ask them to contact us immediately to enable us to resolve the issue quickly. Please be assured your comments will be shared with the appropriate team.
Please contact us on 01695 797979, a member of the team will be happy to assist you further.
Kind regards,
Hotter Customer Services.