The left slipper was too big and loose. Certainly not size 4. The right slipper ok. Not having a local store, nearest is Exeter over 100 miles away. I find it annoying that not only do I have to pay for delivery but when there is a fault I'm also charged for having to return it. Hence I'm now almost £8 out of pocket with nothing to show. I'm now trying to order a pair of 'Snug slippers.(to replace my 2 year old ones -the sole is coming away) I do hope that these are a true size 4 and standard fit otherwise another small fortune gone & nothing to show Thank you so much for taking time to leave a review. We are sorry to hear the Wrap slippers were of sub-standard quality. This is not what we expect of our products. If a customer feels their purchase is faulty, we ask them to contact us immediately to enable us to resolve the issue quickly. Please be assured your comments will be shared with the appropriate team.
A member of the team will look into your refunded amount and adjust it accordingly.
Kind regards,
Hotter Customer Services.