The shoes are very comfortable for walking . . I had to change to the wide fitting.I originally ordered online but took those back to the Bromley store. They didn’t have wider fitting at store and reordered for me to deliver to my address.For some Hotters shoes I’m a normal fitting . I chose the grey and pewter colour which I’m happy with . The unfortunate issue I have is after wearing the shoes twice only the pewter is wearing off the toe strap of right foot. I would have taken back to shop but needed for my holiday. I am still on holiday until the beginning of July. I have had several pairs of hotters shoes and never had a issue with colour wearing off. I live in UK but in the Netherlands at the moment Thank you for your review. We are sorry to hear of your recent experience. If a customer receives an item and feels it is faulty, we ask the customer to contact us immediately, to enable us to resolve the issue promptly. Please be aware, if a customer makes any adjustments or alterations to an item, any warranty or guarantee is void.
If we can be of any assistance, once you are home from your holidays, then please do not hesitate to contact us.
Kind regards,
Hotter Customer Services.