Only tried one boot on, felt uncomfortable at the back of heel. Also there was an unpleasant smell to the leather. Craftsmanship looked good on the one I removed from box. I was disappointed to see they were made in India, not England. If I buy any more from Hotter, I will ask first where they are made. The reason I chose to buy from Hotter many years ago was the fact they were all made in England, with Union Jacks throughout the brochure. Thank you for taking time to leave a review. We are sorry to hear of your disappointment with the Rapid boots. We can assure you 75% of our production takes place here in our Skelmersdale factory in Lancashire. However, we have discovered demand for Hotter comfort across a selection of different styles and as yet we are not able to make certain type in our UK factory, and we work with small number of selected quality partners to work with on these new projects. We welcome all types of feedback from customers, and your comments have been passed on to the relevant departments.
Kind regards,
Hotter Customer Services.