Although I had to return the sandals because the strap going around the ankle was far too skimpy. Please remember, people who need a wide fit may also have bigger ankles. Never the less, a lovely sandal so I was sorry to send them back.
What I didn't like was the cost of delivery and a charge to send them back. Can't really afford to risk sending for a replacement, adds to expense of footwear . You need more high street shops where we can try on. Hi, thankyou for taking the time to offer your feedback. Sorry to hear you have had to return your shoes back to us. If you need any further assistance in finding the perfect fitting style and width then please get in touch.
Your comments have been passed on to the design team.
Kind regards,
Hotter customer services.