The company was set up in 1959 in Lancashire and we've been designing and making footwear ever since! We diversified from our roots - slipper production - in the early 1990s, when we had our ‘eureka moment’ - identifying a niche in the market for stylish shoes with comfort built in. Since then product innovation, world class production facilities and continual reinvestment in our business has seen our shoe collections expand beyond all recognition and our circle of Hotter friends grow by hundreds of thousands each year.
We manufacture world-class products from our factory in Lancashire because we have invested millions of pounds to create one of the most advanced shoe making facilities in the world. Having full command of production gives us great flexibility, 100% control over quality and a built-in desire to deliver the best we can. Each year we're increasing the number of shoes we make - a record 2.2 million pairs last year - and we are delighted that our commitment and passion for footwear has led to us become the biggest shoe manufacturer in the UK.
We are passionate about crafting shoes that are the epitome of comfort and style. Taking inspiration from current fashion trends and incorporating valuable feedback from our customers, our design and technical teams work hard to create a whole range of beautiful shoes fit for every occasion.We only use premium materials so that every time you sink your feet into their cushioned softness, they feel both comfortable and protected.
Every single pair of our shoes is millimetre perfect and is hand polished before being meticulously wrapped in tissue and placed in its box – left shoe first, side down, followed by right shoe, side up, so that from the moment you open the box to the moment you first slip your feet into the pillow-soft cushioning of your new shoes, the whole “Hotter moment” feels so very special.When our customers asked us to create the type of women’s and men’s classic, formal and heeled shoes that we can’t currently make in our factory, we set about scouring the world to find the perfect partners to replicate the Hotter comfort and quality our customers love so we could add them to our collection.
Every member of our team is obsessed with delivering the best possible service. When you ring our call centre, contact us through our website or message us through social media, you'll find yourself connected with someone who speaks your language, based right here in Lancashire...in fact just a few feet away from our factory and shoe makers!
Our store teams are experts in shoe fitting and styling, and can offer you all the help and advice you need when looking for your perfect fit. Every single person at Hotter works towards your satisfaction and we never forget how important our customers are to our success.