Hotter Comfort Concept's 100% Happy Guarantee applies to all purchases so if you wish to return goods to us you
must do so within 90 days.
Unfortunately, we are unable to offer a returns service for all countries. The cost of returning goods outside
of the following countries is the responsibility of the sender:- Austria, Belgium, Denmark, Finland, France,
Germany, Republic of Ireland, Italy, Luxembourg, the Netherlands, Portugal, Spain and Sweden.
All our products are listed in Euros. If you are paying by credit/debit card, or PayPal, your payment will be
charged in Euros. This will be converted back to your local currency by your bank. The amount that you will
be charged will depend on the exchange rate on the day the charge is made.
You may be liable to import duties from customs (applies to countries outside the European Union). We have no
control over the charges and cannot predict what they will be. You should contact your local customs office
for further information.