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We think we've got everything covered in our Frequently Asked Questions section, but even with our encyclopedic knowledge of Hotter shoes we may have missed something out! If you need to contact a member of the Customer Service team directly, please follow the link below.

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We aim to respond to you within 48 hours although in peak times our response rate may be slightly longer. Ensure a speedy reply and select the subject of your enquiry on our Contact Us form.

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Customer Services Hotter 2 Peel Road West Pimbo Skelmersdale Lancashire WN8 9PT United Kingdom

hotter.com is a trading name of Beaconsfield Footwear Limited, 2 Peel Road, West Pimbo, Skelmersdale, WN8 9PT, United Kingdom. Registered in England and Wales 00641365. VAT number 918 434 905.