I ordered a half size bigger as I have to use orthotic insoles. I was prepared to tear out the non-removable insoles if the boots were a good fit. Bonus - the insoles are removable (at least in black size 5 they are). Glad I didn't let the product description put me off (it often does, but I now have no option but to replace my casual black boots, they are falling apart after many years of service). Pleased with my purchase!