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We know how important it is to have happy feet and we want your feet to be as comfy as can be, which is why it gives us a warm glow to know that every pair of shoes you buy on our website is backed by our 100% Happy Promise. We hope our shoes make your feet happy... smile after smile!
Our British craftsmen demand the highest quality materials to work their magic, so we've chosen the world's finest leathers to give your feet the flexible, breathable comfort they deserve.
We've added all those little, but oh so important, features which guarantee your total comfort from the moment you slide your feet into your first pair of Hotter shoes including: padded ankle supports; smooth internal seams; whisper-soft leather uppers; deep comfort cushioning; plenty of toe-flexing room and removable, breathable leather insoles. And that's without mentioning the millions of tiny bubbles that are carefully hidden in most of our shock absorbing soles - so you really are walking on air!
We realise that getting just the right shoe and fit is really important, and we want to assure you that you can order from Hotter with complete confidence. If for any reason you’re not 100% happy we will refund or exchange your order within 90 days of purchase. It’s that easy.
If you'd like to exchange for an alternative then of course you can exchange your item(s) with FREE return postage.
If you can't decide on an alternative and would like a refund then you can still return your items to us, no problem. Once we've received your returned items we'll refund your money minus £2.50 to cover return postage.
If you're a registered customer and placed your order on our website, we'll update your online account when we receive your returned goods. click here to log in to your account
