Look nice, BUT: 1) They are VERY WIDE, and the STRAP DOESN'T HAVE ENOUGH VELCRO TO TIGHTEN THEM. 2) They are between a HALF and FULL SIZE TOO LONG. 3) They have NO ARCH SUPPORT! 4) They are NOT COMFORTABLE - like walking on a board! I was hoping to find nice looking, comfortable shoes for traveling. Using the measuring tool on the Hotter website did not help. I've worn size 9 Medium for many years, so that's what I ordered. The shoes I received were too long and too wide. The strap is too long to tighten. The strap has a very short piece of velcro that attaches to a short velcro on the shoe. Even if I could adjust the strap tight enough to hold the shoe on, those little pieces of velcro would not have held the shoe in place. The liner is removable, and it might be possible to insert a cushioned insole. But, there were so many other issues, I returned the shoes for refund.