Delivery Information

Delivery options

How much will I be charged for delivery?

Country Delivery Cost
Republic of Ireland €5 per order
Germany €6.50 per order
Austria, Belgium, Denmark, Finland, France, Italy, Luxembourg, the Netherlands, Portugal, Spain, Sweden, UK €10 per order
Rest of World €15 per item

Where do you deliver to?

We can deliver to any address within the EU and to many countries worldwide. We are unable to ship to the following countries:-

Afghanistan, Albania, Algeria, Angola, Argentina, Azerbaijan, Bangladesh, Belarus, Bolivia, Burundi, Cambodia, Cameroon, Central African Republic, Chad, China, Comoros, Congo Republic, Cote d’Lvoire, Democratic Republic of the Congo, Djibouti, Dominican Republic, Ecuador, Eritrea, Ethiopia, Gambia, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Indonesia, Iran, Iraq, Kazakhstan, Kenya, Korea (North), Kosovo, Kyrgystan, Laos, Lebanon, Libya, Madagascar, Malawi, Mali, Mauritania, Mexico, Moldova, Mozambique, Myanmar, Napal, Nicaragua, Niger, Nigeria, Pakistan, Papua New Guinea, Paraguay, Russia, Sierra Leone, Somalia, South Sudan, Sudan, Suriname, Syria, Tajikistan,Tanzania, Timor-Leste, Togo, Turkmenistan, Uganda, Uzbekistan, Venezuela, Vietnam, Yemen, Zimbabwe.

How long before my shoes arrive?

Country Working Days
Austria, Belgium, France, Germany, Republic of Ireland, Luxembourg, the Netherlands, Spain, UK 5 - 7
Italy, Portugal 7 - 9
Rest of World 10

Who will deliver my parcel?

Austria Hermes
Belguim Bpost
France Mondial Relay
Germany Hermes
Ireland An Post
Italy Hermes
Luxembourg Mondial Relay
the Netherlands Post NL
Portugal Correos
Spain Correos
UK Royal Mail

Do you offer next day delivery?

Unfortunately, we are currently unable to offer this service.

Can I request a specific time of day for delivery?

Unfortunately, we are currently unable to offer this service.

What happens if I’m out when the courier calls?

If your delivery has been attempted by Hermes, the parcel may be left in a secure location at your property, with a neighbour, or they may have taken the parcel back to the depot. In any of these cases your Hermes courier will have left a card advising you that they have attempted delivery and what you need to do next.

Can I have part of my order sent to my home address and another part of my order sent to a different address?

Unfortunately, we can’t accommodate this request. If two delivery addresses are required, then the purchases need to be placed as two separate orders.

International Orders

If you’ve chosen International Delivery from our EU site, it will take approximately 10 working days for an order to be delivered. In times of high demand this timing may change, please refer to 'Ordering info' page for the latest details..

It costs £12.50 per item to ship products internationally.