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Delivery Information
Table of Contents
- How much will I be charged for delivery?
- Where do you deliver to?
- How long before my shoes arrive?
- Who will deliver my parcel?
- Do you offer next day delivery?
- Can I request a specific time of day for delivery?
- What happens if I am out when the courier calls?
- Can I have part of my order sent to my home address and the other part sent to another address?
- International Orders
How much will I be charged for delivery?
| Country | Delivery Cost |
|---|---|
| Republic of Ireland | €5 per order |
| Germany | €6.50 per order |
| Austria, Belgium, Denmark, Finland, France, Italy, Luxembourg, the Netherlands, Portugal, Spain, Sweden, UK | €10 per order |
| Rest of World | €15 per item |
Where do you deliver to?
We can deliver to any address within the EU and to many countries worldwide. We are unable to ship to the following countries:-
Afghanistan, Albania, Algeria, Angola, Argentina, Azerbaijan, Bangladesh, Belarus, Bolivia, Burundi, Cambodia, Cameroon, Central African Republic, Chad, China, Comoros, Congo Republic, Cote d'Lvoire, Democratic Republic of the Congo, Djibouti, Dominican Republic, Ecuador, Eritrea, Ethiopia, Gambia, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Indonesia, Iran, Iraq, Kazakhstan, Kenya, Korea (North), Kosovo, Kyrgystan, Laos, Lebanon, Libya, Madagascar, Malawi, Mali, Mauritania, Mexico, Moldova, Mozambique, Myanmar, Napal, Nicaragua, Niger, Nigeria, Pakistan, Papua New Guinea, Paraguay, Russia, Sierra Leone, Somalia, South Sudan, Sudan, Suriname, Syria, Tajikistan,Tanzania, Timor-Leste, Togo, Turkmenistan, Uganda, Uzbekistan, Venezuela, Vietnam, Yemen, Zimbabwe.
How long before my shoes arrive?
| Country | Working Days |
|---|---|
| Austria, Belgium, France, Germany, Republic of Ireland, Luxembourg, the Netherlands, Spain, UK | 5 - 7 |
| Italy, Portugal | 7 - 9 |
| Rest of World | 10 |
Who will deliver my parcel?
| Country | Courier |
|---|---|
| Austria | Hermes |
| Belguim | Bpost |
| France | Mondial Relay |
| Germany | Hermes |
| Ireland | An Post |
| Italy | Hermes |
| Luxembourg | Mondial Relay |
| the Netherlands | Post NL |
| Portugal | Correos |
| Spain | Correos |
| UK | Royal Mail |
Do you offer next day delivery?
Unfortunately, we are currently unable to offer this service.
Can I request a specific time of day for delivery?
Unfortunately, we are currently unable to offer this service.
What happens if I am out when the courier calls?
If your delivery has been attempted by Hermes, the parcel may be left in a secure location at your property, with a neighbour, or they may have taken the parcel back to the depot. In any of these cases your Hermes courier will have left a card advising you that they have attempted delivery and what you need to do next.
Can I have part of my order sent to my home address and the other part sent to another address?
Unfortunately, we can't accommodate this request. If two delivery addresses are required, then the purchases need to be placed as two separate orders.
International Orders
If you've chosen International Delivery from our EU site, it will take approximately 10 working days for an order to be delivered. In times of high demand this timing may change, please refer to 'Ordering info' page for the latest details..
It costs €15 per item to ship products internationally.