We have introduced you to three stars of our Hotter Originals video, next in the spotlight is Ann, one of our Retail Area Managers who has been at Hotter for nearly 4 years.
Describe the main tasks you do on a daily basis.
One of the main tasks I carry out is to visit the stores in my area, ensuring they are looking great and the standard of customer service we deliver is excellent. I also hold regular team meetings with our store managers which gives me chance to deliver any necessary training and identify any staff that are keen to develop themselves within their role.
What do you like most about working at Hotter?
I love the friendly family atmosphere!
What part of your job makes you happiest and why?
Seeing my stores do well of course! Whether it is achieving targets, holding WI talks or winning awards, their success makes me happy and proud.
What part of your job makes the most difference to our customers?
Ensuring we provide them with a seamless shopping experience and can answer any queries they may have when visiting one of our stores.
What words sum up Hotter to you?
Excellence, quality and style.
Tell us something about yourself.
I have the cutest dog called Teddy, he’s a Pomeranian
Ann also has a starring role in our latest video which tells you a bit more about how you can enjoy the perfect fit in Hotter shoes.
The Original Pair
We’ve added all our secret ingredients to beautiful Shake – enjoy soft padding at the collar and tongue, wiggle toes in the deep toe box and air bubble-filled soles that are light and supportive.
Shake is available in eight beautiful colours in our widest selection of width fitting options.
Shop the full range of Hotter Originals today!
