*Promotional Offers are conditional upon purchasing a full priced item(s) and cannot be applied retrospectively or used in conjunction with any other offer unless this hasbeen specified separately. Sale/clearance/last chance items, shoe care products, accessories andgift vouchers and items that are discounted by 100% do not qualify for offers. We reserve the right to cancel and/or amend promotionaloffers at any time. Offers cannot be exchanged for cash or used as a method of paying any outstanding customer debt. Offers are not redeemable at any independent retail stores stocking Hotter shoes. When returning goods on which you have received a promotional offer, please be aware that if your return means your original order will fall below the offer threshold we will adjust your refund accordingly to reflect the value of your revised order. 20% off applies to your first order only. Free Delivery applies to UK standard delivery only. Delivery is free in the UK regardless of the number of items ordered.