Fitting

Do you have a size guide?
Take a look at our Fitting guide

What is the standard width fitting of Hotter footwear?
Women's standard width fitting is D-E
Women's extra wide fitting is EE
Men's standard width fitting is F-G
Take a look at our Fitting Guide to see which width fitting is best for you.

How do I know what size I should order?
Our footwear is made to standards set out by the British Footwear Association and tested by SATRA. When buying Hotter footwear you should order your usual size. If you’re not sure what size you need click on Hotter’s Fitting Guide to measure your feet, and call our customer services on freephone 0800 083 8490 for advice.

How do I know whether I need the Extra wide fitting?
To measure the width of your feet click on Hotter’s Fitting Guide to help you and feel free to call our customer services for more advice.

What styles are most suited to wider feet?
We think that lace and touch fastening styles offer the best adjustability for wider feet.

What styles are most suited to narrow feet?
We think that lace fastening styles offer the best adjustability for narrow feet.

What styles have removable insoles that will enable me to replace them with orthotics?
The majority of our footwear includes removable insoles. The depth of the orthotic may affect which styles are the most suitable. Please call our customer services on freephone 0800 083 8490 for advice.

Do I need to order a larger size if I'm purchasing boots and wearing thicker socks?
No you do not need to do this.

How do I get further advice on fittings?
Our Personal Shopper service is contactable on freephone 0800 083 3083. Our expert advisors will be delighted to help you.